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Privacypolicy


This Privacy Policy has been created to provide you with an understanding of how The Organic Fit collects your personal information. We also explain why we collect your information and what we do with your information. This policy applies to the information we collect through www.theorganicfit.nl.

This privacypolicy has last been modified at Sunday April 18th, 2021.

Contact details

The Organic Fit
Derde Westerparklaan 343
3544 NH Utrecht
06 243 560 51
info@theorganicfit.nl
Chamber of Commerce: 77450396

Why do we collect data?

According to the General Data Protection Regulation (GDPR), we must have legal grounds to collect and use your data. We collect your data in order to perform our services for you as a customer (e.g. delivery of your order). In addition, we are justified in using your data to provide you with the best service through our sales channels.

What data do we collect?

We process your data because you make use of our services and/or because you provide us with this data yourself.

Below is an overview of the personal data that we process:

  • Name and surname
  • Address details
  • Telephone number
  • E-mail address
  • IP-address

Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting data on website visitors who are under 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@theorganicfit.nl and we will delete this information.

What do we do with your data?

We use the information we collect from you for the following purposes:

  • Handling your order and payment. Before you can place an order, you must agree to this privacy policy as well as the general terms and conditions;
  • To deliver your ordered products to you;
  • Sending our newsletter and/or marketing-related emails;
  • To inform you about changes or additions to our products;
  • Offering you the opportunity to create an account;
  • To get in touch with you if you fill in our contact form on our website;
  • When you contact us, we keep the correspondence with your e-mail address so that we can always look back at what we discussed with each other;
  • The Organic Fit analyses your behaviour on the website in order to improve the website and to tune the offer of products and services to your preferences.

Sharing of personal data with third parties

We never sell your data to third parties and will only provide your data if this is necessary for the execution of our agreement with you or to comply with a legal obligation. The parties we are talking about here are companies that provide services to us to enable us to conduct our business. These include our payment partners, delivery services and IT service providers. Your data will only be used by them if they provide services for us. They are also responsible for the privacy of your data. For this purpose, we have concluded processing agreements with them. However, we will always remain responsible for the processing of your data.

How long we keep personal data

We will not retain your personal data any longer than is necessary to fulfil the purposes for which we collect it. We use the following retention periods for the following personal data:

  • If you subscribe to the newsletter, we will keep your data for as long as you remain subscribed;
  • When you place an order, we save your order details. These are also visible in your account area on the website. We keep this data for at least 10 years;
  • When contacting customer service, we save your name and email address with the conversation we had. This data will remain available for at least 10 years.
Cookies, or similar technologies, that we use

The Organic Fit uses functional, analytical and advertising cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. The Organic Fit uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behaviour so that we can offer you tailored content and advertisements.

When you first visited our website, we already informed you about these cookies and asked your permission to place them.

Necessary cookies

These cookies are necessary for the website to function normally and therefore cannot be disabled. They are cookies that are used, for example, to keep the products in your shopping cart while you are using our site and your privacy preferences. You can choose to disable these cookies through your browser but this will affect the way our website works.

Functional Cookies

These cookies offer you as a user of our website additional functionality. For example, they can be used to change the language used on the site or to change the currency of your choice. They may be placed on our site by us or other parties. If you do not accept these cookies, some functions or services may not work properly. We use the following functional cookies:

  • Cookie notification cookie. This cookie remembers whether or not your computer accepts cookies from The Organic Fit so that this message does not appear every time you visit our site;

Statistical cookies

These cookies allow us to monitor traffic to and from our website as well as how our website is used. We do this by processing information from data sets. These cookies also help us to see which products are the most popular. None of these cookies can be used to identify you as a person. They are all anonymised. We use the following statistical cookies:

  • Google Analytics cookie. This cookie keeps track of how you use our website. We use this information to determine website usage and to see where our visitors come from.

Marketing cookies

These cookies track your online activities so that we, and third parties, can provide you with relevant personalised offers. They are usually enabled by our marketing and advertising partners. If you leave these cookies unchecked you will not receive targeted ads. We use the following marketing cookies:

  • Google Analytics cookie. This cookie keeps track of how you use our website. We use this information to determine website usage and to see where our visitors come from.

You can opt out of cookies by configuring your internet browser so that it does not store cookies anymore. In addition, you can delete all information that has previously been stored using your browser settings.

Protection of your data

As a company, we take the protection of your data very seriously. We do everything in our power to prevent abuse, loss, unauthorised access and the like. If you still feel that your data is not properly secured or there are indications of abuse, please contact us at info@theorganicfit.nl. We have taken the following measures to protect your data:

  • TLS (formerly SSL) We send your data via a secure internet connection. You can tell this by the 'https' address bar and the padlock icon in the address bar

How do we handle your payment details?

For payments of your order we use Shopify Payments. Your details are stored here in order to complete the transaction. If you pay with iDeal, we can see your bank account number. This will not be used for anything, except for a possible refund of your purchase amount. If you pay by credit card, we will only see the last 4 digits. When paying with PayPal, we only see the email address of your account. We will only use this for a refund of the purchase price.

Rights

As the owner of your own data, you have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by us. You also have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organisation named by you.

You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to info@theorganicfit.nl.

To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. In this copy, please make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Complaints

In the case of complaints, we would like to point out that you have the option of submitting a complaint to the national supervisory authority.